TASK > How do I set an expiry step in a procedure?
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Sometimes a step just requires an acknowledgement (and sometimes not). Rather than creating another email or task in your process, use Tallyfy to make an Expiry step. When the process is launched, the assignees will be prompted to acknowledge this task. The upside of this expiring task is that it auto-expires with or without an acknowledgement at the expiry date. So, this way it doesn't hold-up or delay the process.
Here's How
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- Open your Template in Edit mode and select the step you want to make an Expiry task.
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- Click on Step Type and select Expiry from the dropdown list.
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- Remember to Save your changes!
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- Upon launching the process, the step will prompt the assignees for an acknowledgement.
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Once the step has been acknowledged, the completed task will show the corresponding status.
The next steps can be tailored to the response of this task - acknowledgement, expired or both using Rules on the PRO plan.
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And that's it! Tallyfy makes it easy to move your business processes along, getting you timely updates without relying on emails and messages so that everyone can move forward with their responsibilities. Try it out on your next template.
Please note that for this task type, the advanced feature of "All assignees must complete this task" is automatically disabled.
A note on deadlines dependent on other tasks - a task will not expire if it has a deadline dependent on another task's deadline
Please see the worked example below, written in the first person.
I set (default task)step 4's deadline to be 2mins after launch, then the (expiring task)step 5's expiry is 1min after step 4's completion.
I let the time pass and this time we can see that step 5's expiry already exceed the initial expiry depending on step 4 but then step 5 is still active and didn't expire at all.
After completing step 4, step 5's expiry is automatically updated to 'in a few seconds' since it is 1minute after step 4.
See recording here: https://watch.screencastify.com/v/CIZFB8xY09NFiuMrdEqJ
Step 4 was completed 12:11am
And so it automatically changed Step 5's expiry to be 1min, we can see that the task expired exactly 12:12am
