USERS > How can a guest resubmit a task or a form after it is completed?

Guest tasks can only be completed once. They are like web forms that cannot be accessed after the first submission. This prevents changes from taking place unbeknownst to you as the process moves on!

If you need your guest to re-complete the task, you can easily reopen it. A new email will be sent and your guest will know that the task has been re-opened and can be submitted again:

1
Open your Active Process and click on the necessary step.
2
Click on Re-Open.
3
An email will be sent to your guest and the step will be accessible again.

Once a task is re-opened and assigned to a guest, you can copy the guest link by clicking on the . This allows you to view the step in Guest mode and to resend the link if your guest does not find the email:


Watch this tutorial to see these steps in action!

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