What is 'issue reporting'?

'Issue reporting' is a feature that enables a member to escalate a task due to a problem. It also blocks it from being completed until the issue is resolved.

This feature is available on the BASIC and PRO plan.


How it works

Open the task and make a comment, then select 'Report issue' and click 'Add Comment':

Reporting the comment as an issue will send everyone in the process an email about it and turn the task red:

The collapsed task is also highlighted red:

The progress bar also turns red, indicating there is a task with an issue here:

This is what the email notification looks like:

A member, including the person who reported it, can then resolve the issue. To resolve the issue, simply make a comment and click on 'Resolve issue':

Members would be able to search and identify processes with unresolved issues via the Process Tracker view:

Please do not hesitate to contact the Tallyfy Support team if you have any questions, to share any feedback or request a feature. We would love to hear from you

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