What is 'issue reporting'?
'Issue reporting' is a feature that enables a member to escalate a task due to a problem. It also blocks it from being completed until the issue is resolved.
This feature is available on the BASIC and PRO plan.
How it works
Open the task and make a comment, then select 'Report issue' and click 'Add Comment':
Reporting the comment as an issue will send everyone in the process an email about it and turn the task red:
The collapsed task is also highlighted red:
The progress bar also turns red, indicating there is a task with an issue here:
This is what the email notification looks like:
A member, including the person who reported it, can then resolve the issue. To resolve the issue, simply make a comment and click on 'Resolve issue':
Members would be able to search and identify processes with unresolved issues via the Process Tracker view:
Please do not hesitate to contact the Tallyfy Support team if you have any questions, to share any feedback or request a feature. We would love to hear from you