TOOLS > How do comments and @mentionting work?
Comments and @mentions are a great way for your team to communicate and alert others of issues.
Users can comment on templates (procedures and forms), process tasks and one-off tasks.
Let's look at how commenting works on procedures and forms:
1. Open your template in 'Edit' mode to view or add comments
2. Click on the step you wish to add a comment and click 'Add Comment'
3. When a form or steps in a procedure has comments, the step will have a filled-in blue comment bubble:
4. For process tasks, you can select the type of comment - Advice or Blocker. To report an issue, select the 'Blocker' type of comment. Advice comments show as an improvement comment.
Learn more about commenting on Process Tasks and One-Off Tasks here.
Learn about issue-reporting here.
Please note: Only Admin members and members having edit and read access permissions to templates will be able to read and add comments.